We provide a comprehensive suite of tools within your account settings that allow you
to manage your activity proactively. These tools are designed to put the user in command of
their gaming experience.
Deposit and Expenditure Limits Users can set daily, weekly, or monthly limits on the amount they
can deposit. Setting these limits is one of the most effective ways to manage a budget. Any
request to lower a limit takes effect immediately, while requests to increase a limit are
subject to a mandatory 24-hour "cooling-off" period to ensure the decision is not made
impulsively.
Loss and Wager Limits In addition to deposits, you can set limits on the total amount you are
willing to lose or wager over a specific period. These tools provide an extra layer of
protection by automatically restricting further play once the limit is reached, helping you
avoid the tendency to "chase" losses.
Session and Time Management To help you maintain a healthy balance, our platform allows you to
set session timers. Once you reach your pre-set time limit, you will receive a notification or
be automatically logged out. This prevents long, uninterrupted play sessions that can lead to
diminished decision-making.
Time-Out and Self-Exclusion If you feel the need for a break, you can initiate a "Time-Out"
period ranging from 24 hours to six weeks. For those requiring a more significant break, we
offer a formal Self-Exclusion process, which deactivates your account for a duration of six
months up to five years, or permanently. During this period, we take steps to ensure you do not
receive marketing materials.
Account Closure Guidance Should you choose to close your account permanently for non-safety
reasons, you can follow the guidance in your account profile or contact support. However, we
strongly recommend using the self-exclusion tool if you feel your gambling habits are becoming
problematic.